Shipping & Returns
Shipping Policy
At AVENQIS, we work hard to make sure your order reaches you safely and on time. We carefully package every product to help protect it during transit and partner with reliable delivery services across the UK.
Delivery times and costs may vary depending on your location, the size of your order, and the delivery method selected at checkout. Once your order has been dispatched, you will receive the relevant delivery information so you can keep track of your purchase.
If you have any questions about your delivery or need assistance with your order, our support team is always happy to help.
Return & Exchange Policy
At AVENQIS, we want you to shop with confidence. If you change your mind about your purchase or receive a product that does not meet your expectations, we are here to help.
If you need to return or exchange an item, please contact our customer support team before sending the product back. Our team will provide you with the necessary information and guide you through the return process.
To help us process your request smoothly, products should be returned in their original condition and packaging where applicable. Certain products may be subject to specific return conditions.
For more information or assistance with a return or exchange, please contact our support team.